We've been here six months, and we just got voicemail on our home phone line in Ireland. When NTL installed our phone in September, no one told us we had voicemail (there's no answering machine) or gave us directions for using the service. Over here, you have to figure things out for yourself. Sure, if we would have called 1908 and asked NTL, they would have told us. But we didn't want to make a fuss -- that's too, ummm, American. A friend from Minnesota who is living here finally told me last month that she had to call and ask for instructions, which NTL happily offered. Damon tried to set-up the voicemail last week without contacting anyone (just used the instructions our friends gave us). It didn't work. You know a company isn't providing good user directions to its customers where then are Yahoo! Answers pages set up for people trying to figure out how to use their NTL voicemail. Maybe we Americans are just too spoiled!
To save others the time and headache, here are the voicemail directions I received today:
To set up voicemail:
(From your home phone in Ireland)
Call 1571
Password 8899
You will be prompted to create an outgoing message. Please note: this does NOT mean your voicemail is active.
To activate your voicemail:
*77 (then press "send")
To activate call waiting:
*76 (then press "send")
To turn off voicemail:
#77 (then press "send")
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